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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dylan Long

Dylan Long

June 20, 2025

5  out of  5
rating by Dylan Long
"David was a pleasure to work with. He was very helpful and considerate"
We responded:
"Thanks Dylan for your 5 star review! It means a ton to us at the office as well as David! Justin Cook "
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Eric Friend

June 20, 2025

5  out of  5
rating by Eric Friend
"Cool people. Been going through State Farm since 1991. Really helpful. Can't see a reason to go elsewhere. So easy to deal with. If you need insurance, get a hold of Justin and his team. There is a reason I don't go elsewhere....No complaints. A rating...."
We responded:
"Hey Eric, thanks for taking the time to give us a 5 star review! It is one of the best compliments we can get! We appreciate you recommending our office for all your insurance needs! Thanks Justin Cook "
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Andrew Kunkle

June 19, 2025

5  out of  5
rating by Andrew Kunkle
"Extremely happy to have done business with State Farm, they saved me a ton"
We responded:
"Thanks Andrew! Buddy and I appreciate your review and kind comments!"
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Tiffany Danielle Tabb

June 19, 2025

5  out of  5
rating by Tiffany Danielle Tabb
"I worked with Benjamin. He was very easy to work with, even if he doesn't have legs like Nick Bosa. Highly recommend!!!"
We responded:
"Thanks Tiffany for your 5 star review! Justin Cook "
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Randy Bryan

June 19, 2025

5  out of  5
rating by Randy Bryan
"Have been very happy with coverage and premium costs since switching to Justin's office, via agent David Milroy. Then I just finished having a deer hit claim that never is fun BUT their office made it as pain free as could be imagined. Had some rental car hurdles, of my own doing, due to a pre scheduled vacation but Fabiola saved the day a couple times to help me through the changes in location I had on my travel itinerary. Exceptional service all around."
We responded:
"Thanks Randy, we appreciate your feedback and your 5 star review! It is greatly appreciated! David is a great guy and we are blessed to have him on our team! Thanks Justin Cook "
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Kelly Hughes

June 18, 2025

5  out of  5
rating by Kelly Hughes
"We were very satisfied with the plan we got and the agent ben was very helpful, an very professional an great communication skills great work ethic would recommend this company an agent to anyone ."
We responded:
"Thanks Kelly for your 5 star review! I am happy to hear that Ben was able to take great care of your needs! Justin Cook"
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summer lees

June 17, 2025

5  out of  5
rating by summer lees
"I called and spoke with David about getting insurance for my car. David was friendly, professional, and made it the quickest, easiest phone call! It took less than 20 minutes and he had everything set up and ready to go! Highly recommend!"
We responded:
"Thanks Summer! Your 5 star review is one of the best compliments we can get! Thanks for sharing your experience! Justin Cook "
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Amber Shawler

June 13, 2025

5  out of  5
rating by Amber Shawler
"I would most definitely recommend Justin Cook State Farm’s office! I’ve been working with Angie in that office and she’s been amazing! She is very helpful, answers all my questions, and responds very quick!"
We responded:
"Thanks Amber, we appreciate you taking time to give us a 5 star review! Angie is one of the best in the business, no one cares more about their clients than Angie! Justin Cook "
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Cari MacGregor

June 3, 2025

5  out of  5
rating by Cari MacGregor
"David made making my policy changes easy peasy, and he was polite and down to earth! Great service and great insurance company!"
We responded:
"Thanks Cari for your 5 star review! We appreciate it and I am happy to hear that David took great care of you! Justin Cook "
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Alison Hamilton

May 31, 2025

5  out of  5
rating by Alison Hamilton
"Hands down best insurance agent!"
We responded:
"Thanks Alison for your 5 star review! It is very much appreciated! Justin Cook "
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Thomas Fussell

May 30, 2025

5  out of  5
rating by Thomas Fussell
"Personable, honest and helpful."
We responded:
"Thanks Thomas for your 5 star review!! We appreciate you! Justin Cook "
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Lynn Young

May 29, 2025

5  out of  5
rating by Lynn Young
"Angie is great!…. She went over my policies that I was concerned with … she was very supportive and knowledgeable… I left feeling very good and safe in my choices and knowing State Farm has met my needs"
We responded:
"Thanks Lynn for your 5 star review and your feedback about Angie! I am blessed to have Angie on our team! Thanks Justin Cook "
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Carley Hinton

May 28, 2025

5  out of  5
rating by Carley Hinton
"David Milroy, the agent that help us, did a very good job in explaining everything step by step with us, answered questions we had, and was very respectful and polite. Highly recommend!"
We responded:
"Thanks for your 5 star review Carley! I am happy to hear that David took great care of you! Justin Cook "
Profile photo of Kaylin Parrish

Kaylin Parrish

May 28, 2025

5  out of  5
rating by Kaylin Parrish
"David was incredibly helpful with setting up my life insurance—he made the whole process simple and stress-free. He was easy to work with, very personable, and made me feel comfortable every step of the way. Highly recommend!"
We responded:
"Thanks Kaylin for your 5 star review! We appreciate it very much and I am happy to hear that David was able to make it easy and protect your life. Thanks again! Justin Cook "
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Robert Murray

May 28, 2025

5  out of  5
rating by Robert Murray
"David Milroy was incredibly helpful in working with me on both my home and auto insurance and getting me the coverage I needed at a much better price than I had before. He was very easy to work with and the process was very painless. I would definitely recommend David to anyone."
We responded:
"Thanks Robert for your 5 star review! I am happy to hear David made it easy for you to switch to us! Thank You. Justin Cook"
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Jenny Babcock

May 17, 2025

5  out of  5
rating by Jenny Babcock
"Justin cook state farm agency is hands down the best in all the Illinois county's whole state of Illinois. The lady you 1st meet when you walk in the door is the sweetest lady she made me feel right at home."
We responded:
"Jenny, thanks for your 5 star review! It is the best compliment we can get! We appreciate you. Justin Cook "
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Nancy Kleiner

May 12, 2025

5  out of  5
rating by Nancy Kleiner
"Car ins. Lowered. Great office assistance."
We responded:
"Nancy, thanks for your 5 star review! Thank You for your feedback! Justin Cook "
Profile photo of Nicole Lorelei

Nicole Lorelei

May 10, 2025

5  out of  5
rating by Nicole Lorelei
"Ben was an amazing help to me and saved me over 2,000 a year on my vehicle insurance! Highly recommend him!"
We responded:
"Thanks Nicole for your review! We appreciate it. I am happy to hear that Ben was able to save you so much money! Thanks Justin Cook "
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firefoxts5

May 7, 2025

5  out of  5
rating by firefoxts5
"Been thinking about shopping around for new insurance, and out of the blue David had called me for a quote. Very nice and professional, saved me $55 a month on my insurance. 10/10 would recommend going to David."
We responded:
"Thanks for your 5 star review! I am happy to hear that David took great care of you! Justin Cook "
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Zach Barber

April 22, 2025

5  out of  5
rating by Zach Barber
"David is top notch!"
We responded:
"Yes sir! He sure is. Thanks Zach for the 5 star review, it is much appreciated! It is great to protect family. Justin Cook "
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Jenifer Nichols

March 27, 2025

5  out of  5
rating by Jenifer Nichols
"angie is the best !!!! she always takes great care of me and she is always so nice when i call. she goes the extra mile and is always a delight to talk to."
We responded:
"Thanks for your 5 star review! Angie is great and we are blessed to have her on our team! Thank you for your review! Justin Cook "
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Ty W

March 24, 2025

1  out of  5
rating by Ty W
"Never returned calls? never got correct answer? left went to another insurance company and this state farm registered a license plate as no insurance.stay away from state farm."
We responded:
"Ty, sorry to hear about your experience. Can you please call me personally as I would like to here more about your experience and how we can earn your business and improve your experience. As the owner of the business I care. Justin Cook "
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Marsha Claeys

March 11, 2025

5  out of  5
rating by Marsha Claeys
"I had a very good experience with State Farm, very quick in getting me all changed over to this company,with my house car and truck , thanks to David for all your help in doing this change over . Marsha Claeys"
We responded:
"Thanks Marsha, we appreciate your 5 star review! Thanks, we appreciate you! Justin "
Profile photo of Erin O'Connell

Erin O'Connell

March 10, 2025

5  out of  5
rating by Erin O'Connell
"I called and spoke with Angie regarding an home and auto policy. She was very knowledgeable and friendly. I will be circling back once I move to Galesburg and purchase our home. She was great to work with!"
We responded:
"Thanks Erin for your feedback and your 5 star review! Angie is great! Thanks Justin Cook "
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Jamie Derry

March 7, 2025

5  out of  5
rating by Jamie Derry
"I had a good experience working with Angie and Justin at State Farm. It was a very stressful time and Angie was very patient and helped me navigate through the process. It is not very often anymore that you are able to talk to an actual person. Angie always answered the phone and was very responsive when I had questions. When I wasn’t sure what was going to happen Justin and and Angie worked on my behalf several times throughout the process. Thankful for everything they did to help me through a very stressful time."
We responded:
"Thanks Jamie for your 5 star review! We appreciate your business with us! Justin Cook"