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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alison Hamilton

May 31, 2025

5  out of  5
rating by Alison Hamilton
"Hands down best insurance agent!"
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Thomas Fussell

May 30, 2025

5  out of  5
rating by Thomas Fussell
"Personable, honest and helpful."
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Lynn Young

May 29, 2025

5  out of  5
rating by Lynn Young
"Angie is great!…. She went over my policies that I was concerned with … she was very supportive and knowledgeable… I left feeling very good and safe in my choices and knowing State Farm has met my needs"
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Carley Hinton

May 28, 2025

5  out of  5
rating by Carley Hinton
"David Milroy, the agent that help us, did a very good job in explaining everything step by step with us, answered questions we had, and was very respectful and polite. Highly recommend!"
We responded:
"Thanks for your 5 star review Carley! I am happy to hear that David took great care of you! Justin Cook "
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Kaylin Parrish

May 28, 2025

5  out of  5
rating by Kaylin Parrish
"David was incredibly helpful with setting up my life insurance—he made the whole process simple and stress-free. He was easy to work with, very personable, and made me feel comfortable every step of the way. Highly recommend!"
We responded:
"Thanks Kaylin for your 5 star review! We appreciate it very much and I am happy to hear that David was able to make it easy and protect your life. Thanks again! Justin Cook "
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Robert Murray

May 28, 2025

5  out of  5
rating by Robert Murray
"David Milroy was incredibly helpful in working with me on both my home and auto insurance and getting me the coverage I needed at a much better price than I had before. He was very easy to work with and the process was very painless. I would definitely recommend David to anyone."
We responded:
"Thanks Robert for your 5 star review! I am happy to hear David made it easy for you to switch to us! Thank You. Justin Cook"
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Jenny Babcock

May 17, 2025

5  out of  5
rating by Jenny Babcock
"Justin cook state farm agency is hands down the best in all the Illinois county's whole state of Illinois. The lady you 1st meet when you walk in the door is the sweetest lady she made me feel right at home."
We responded:
"Jenny, thanks for your 5 star review! It is the best compliment we can get! We appreciate you. Justin Cook "
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Nancy Kleiner

May 12, 2025

5  out of  5
rating by Nancy Kleiner
"Car ins. Lowered. Great office assistance."
We responded:
"Nancy, thanks for your 5 star review! Thank You for your feedback! Justin Cook "
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Nicole Lorelei

May 10, 2025

5  out of  5
rating by Nicole Lorelei
"Ben was an amazing help to me and saved me over 2,000 a year on my vehicle insurance! Highly recommend him!"
We responded:
"Thanks Nicole for your review! We appreciate it. I am happy to hear that Ben was able to save you so much money! Thanks Justin Cook "
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firefoxts5

May 7, 2025

5  out of  5
rating by firefoxts5
"Been thinking about shopping around for new insurance, and out of the blue David had called me for a quote. Very nice and professional, saved me $55 a month on my insurance. 10/10 would recommend going to David."
We responded:
"Thanks for your 5 star review! I am happy to hear that David took great care of you! Justin Cook "
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Zach Barber

April 22, 2025

5  out of  5
rating by Zach Barber
"David is top notch!"
We responded:
"Yes sir! He sure is. Thanks Zach for the 5 star review, it is much appreciated! It is great to protect family. Justin Cook "
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Jenifer Nichols

March 27, 2025

5  out of  5
rating by Jenifer Nichols
"angie is the best !!!! she always takes great care of me and she is always so nice when i call. she goes the extra mile and is always a delight to talk to."
We responded:
"Thanks for your 5 star review! Angie is great and we are blessed to have her on our team! Thank you for your review! Justin Cook "
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Ty W

March 24, 2025

1  out of  5
rating by Ty W
"Never returned calls? never got correct answer? left went to another insurance company and this state farm registered a license plate as no insurance.stay away from state farm."
We responded:
"Ty, sorry to hear about your experience. Can you please call me personally as I would like to here more about your experience and how we can earn your business and improve your experience. As the owner of the business I care. Justin Cook "
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Marsha Claeys

March 11, 2025

5  out of  5
rating by Marsha Claeys
"I had a very good experience with State Farm, very quick in getting me all changed over to this company,with my house car and truck , thanks to David for all your help in doing this change over . Marsha Claeys"
We responded:
"Thanks Marsha, we appreciate your 5 star review! Thanks, we appreciate you! Justin "
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Erin O'Connell

March 10, 2025

5  out of  5
rating by Erin O'Connell
"I called and spoke with Angie regarding an home and auto policy. She was very knowledgeable and friendly. I will be circling back once I move to Galesburg and purchase our home. She was great to work with!"
We responded:
"Thanks Erin for your feedback and your 5 star review! Angie is great! Thanks Justin Cook "
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Jamie Derry

March 7, 2025

5  out of  5
rating by Jamie Derry
"I had a good experience working with Angie and Justin at State Farm. It was a very stressful time and Angie was very patient and helped me navigate through the process. It is not very often anymore that you are able to talk to an actual person. Angie always answered the phone and was very responsive when I had questions. When I wasn’t sure what was going to happen Justin and and Angie worked on my behalf several times throughout the process. Thankful for everything they did to help me through a very stressful time."
We responded:
"Thanks Jamie for your 5 star review! We appreciate your business with us! Justin Cook"
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Lynsey Collins

March 4, 2025

5  out of  5
rating by Lynsey Collins
"Justin and Beth at State Farm have been extremely helpful and responsive with all things related to home/auto/life insurance. Not only are they helpful, they’re personable so you don’t feel like you’re asking too many questions — truly appreciate our experience thus far!"
We responded:
"Thanks Lynsey for your 5 star review! We really do take that to heart and my team and I read each review, it is the best compliment we can receive. Thanks for trusting us with your insurance needs. We appreciate you and your business. Justin Cook "
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Megan Molloy

February 27, 2025

5  out of  5
rating by Megan Molloy
"I worked with David Milroy and found him to be personable, detail-oriented, willing to answer all of my (many) questions and endure all of my (many) tangents. We had an excellent conversation about life insurance and life post-teaching, and I look forward to working with him in the future."
We responded:
"Thanks! We appreciate you!"
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Alonzo Vasquez

February 22, 2025

5  out of  5
rating by Alonzo Vasquez
"Erica Earnest is always helpful for all my insurance needs."
We responded:
"Thanks for your 5 star review! We are blessed to have Erica on our team! We appreciate your business! Justin Cook "
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Candi Moulton

February 3, 2025

5  out of  5
rating by Candi Moulton
"I can’t say enough good things about the girls in office. I had an accident around thanksgiving last fall (hit & run) and they did everything! Bolins towing to get me back home, Dave’s Auto Body, & rental car so I could still go to son in Cincinnati. Even Jake showed up in the office LOL"
We responded:
"Thanks for your feedback and your 5 star review! We appreciate your business! Thanks Justin Cook "
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Erin Carpenter

January 30, 2025

5  out of  5
rating by Erin Carpenter
"Very helpful and friendly"
We responded:
"Thanks Erin!"
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Zamiel C. Peterson

January 22, 2025

5  out of  5
rating by Zamiel C. Peterson
"Great insurance rate paired with my home insurance it cut my monthly cost down by 200 a month and my car insurance now comes with rental as well. All in all cheaper and I'm getting more out of it plus whomever was on the phone, Justin or not, was very polite and personable so 10 outta 10."
We responded:
"Thanks Zamiel for your 5 star review! We appreciate your business! Justin Cook "
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Debbie Johnson Griggs

January 21, 2025

5  out of  5
rating by Debbie Johnson Griggs
"Working with Angie Meline to lower my homeowners and auto insurance, yet maintain reasonable coverage was challenging. Yet, Angie looked carefully and thoroughly at all options available. Her communication skills and professionalism were apparent throughout the process. I highly recommend Angue Meline for assistance with your insurance needs! State Farm is lucky to hsve her as an employee. Also, I would recommend using Justin's State Farm Insurance Agency as he is extremely caring and approachable for all your insurance needs."
We responded:
"Thanks Debbie for your 5 star review and your feedback on my office and Austin Hardy! Austin does an outstanding job of working with clients to properly protect their assets and income. Thank you for your recommendation. Justin"
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Ramona Meischner

January 17, 2025

5  out of  5
rating by Ramona Meischner
"Wonderful service friendly very commodearing and wonderful folks I live in Morton Illinois and they're from Galesburg but I don't care I'm not switching companies I love Justin Cooks office and how they represent themselves they're fast loyal and like I said very accommodating they make you feel like family I just love the employees there thank you State Farm at Justin Cook's office just what I was looking for in an insurance company. I'm 65 years old and had Insurance since God I don't know when for my cars and State Farm is the best"
We responded:
"Thank You for your 5 star review! We appreciate you feedback and your business! Justin Cook "
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Jamie habel

January 17, 2025

5  out of  5
rating by Jamie habel
"David has gone out of his way to fix and find solutions for problems I had. Very much appreciated!"
We responded:
"Thanks Jamie for your 5 star reviews of David and our office! It is the best compliment we can get! We appreciate your business! Justin Cook "