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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenifer Nichols

Jenifer Nichols

March 27, 2025

5  out of  5
rating by Jenifer Nichols
"angie is the best !!!! she always takes great care of me and she is always so nice when i call. she goes the extra mile and is always a delight to talk to."
We responded:
"Thanks for your 5 star review! Angie is great and we are blessed to have her on our team! Thank you for your review! Justin Cook "
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Ty W

March 24, 2025

1  out of  5
rating by Ty W
"Never returned calls? never got correct answer? left went to another insurance company and this state farm registered a license plate as no insurance.stay away from state farm."
We responded:
"Ty, sorry to hear about your experience. Can you please call me personally as I would like to here more about your experience and how we can earn your business and improve your experience. As the owner of the business I care. Justin Cook "
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Marsha Claeys

March 11, 2025

5  out of  5
rating by Marsha Claeys
"I had a very good experience with State Farm, very quick in getting me all changed over to this company,with my house car and truck , thanks to David for all your help in doing this change over . Marsha Claeys"
We responded:
"Thanks Marsha, we appreciate your 5 star review! Thanks, we appreciate you! Justin "
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Erin O'Connell

March 10, 2025

5  out of  5
rating by Erin O'Connell
"I called and spoke with Angie regarding an home and auto policy. She was very knowledgeable and friendly. I will be circling back once I move to Galesburg and purchase our home. She was great to work with!"
We responded:
"Thanks Erin for your feedback and your 5 star review! Angie is great! Thanks Justin Cook "
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Jamie Derry

March 7, 2025

5  out of  5
rating by Jamie Derry
"I had a good experience working with Angie and Justin at State Farm. It was a very stressful time and Angie was very patient and helped me navigate through the process. It is not very often anymore that you are able to talk to an actual person. Angie always answered the phone and was very responsive when I had questions. When I wasn’t sure what was going to happen Justin and and Angie worked on my behalf several times throughout the process. Thankful for everything they did to help me through a very stressful time."
We responded:
"Thanks Jamie for your 5 star review! We appreciate your business with us! Justin Cook"
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Lynsey Collins

March 4, 2025

5  out of  5
rating by Lynsey Collins
"Justin and Beth at State Farm have been extremely helpful and responsive with all things related to home/auto/life insurance. Not only are they helpful, they’re personable so you don’t feel like you’re asking too many questions — truly appreciate our experience thus far!"
We responded:
"Thanks Lynsey for your 5 star review! We really do take that to heart and my team and I read each review, it is the best compliment we can receive. Thanks for trusting us with your insurance needs. We appreciate you and your business. Justin Cook "
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Megan Molloy

February 27, 2025

5  out of  5
rating by Megan Molloy
"I worked with David Milroy and found him to be personable, detail-oriented, willing to answer all of my (many) questions and endure all of my (many) tangents. We had an excellent conversation about life insurance and life post-teaching, and I look forward to working with him in the future."
We responded:
"Thanks! We appreciate you!"
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Alonzo Vasquez

February 22, 2025

5  out of  5
rating by Alonzo Vasquez
"Erica Earnest is always helpful for all my insurance needs."
We responded:
"Thanks for your 5 star review! We are blessed to have Erica on our team! We appreciate your business! Justin Cook "
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Candi Moulton

February 3, 2025

5  out of  5
rating by Candi Moulton
"I can’t say enough good things about the girls in office. I had an accident around thanksgiving last fall (hit & run) and they did everything! Bolins towing to get me back home, Dave’s Auto Body, & rental car so I could still go to son in Cincinnati. Even Jake showed up in the office LOL"
We responded:
"Thanks for your feedback and your 5 star review! We appreciate your business! Thanks Justin Cook "
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Erin Carpenter

January 30, 2025

5  out of  5
rating by Erin Carpenter
"Very helpful and friendly"
We responded:
"Thanks Erin!"
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Zamiel C. Peterson

January 22, 2025

5  out of  5
rating by Zamiel C. Peterson
"Great insurance rate paired with my home insurance it cut my monthly cost down by 200 a month and my car insurance now comes with rental as well. All in all cheaper and I'm getting more out of it plus whomever was on the phone, Justin or not, was very polite and personable so 10 outta 10."
We responded:
"Thanks Zamiel for your 5 star review! We appreciate your business! Justin Cook "
Profile photo of Debbie Johnson Griggs

Debbie Johnson Griggs

January 21, 2025

5  out of  5
rating by Debbie Johnson Griggs
"Working with Angie Meline to lower my homeowners and auto insurance, yet maintain reasonable coverage was challenging. Yet, Angie looked carefully and thoroughly at all options available. Her communication skills and professionalism were apparent throughout the process. I highly recommend Angue Meline for assistance with your insurance needs! State Farm is lucky to hsve her as an employee. Also, I would recommend using Justin's State Farm Insurance Agency as he is extremely caring and approachable for all your insurance needs."
We responded:
"Thanks Debbie for your 5 star review and your feedback on my office and Austin Hardy! Austin does an outstanding job of working with clients to properly protect their assets and income. Thank you for your recommendation. Justin"
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Ramona Meischner

January 17, 2025

5  out of  5
rating by Ramona Meischner
"Wonderful service friendly very commodearing and wonderful folks I live in Morton Illinois and they're from Galesburg but I don't care I'm not switching companies I love Justin Cooks office and how they represent themselves they're fast loyal and like I said very accommodating they make you feel like family I just love the employees there thank you State Farm at Justin Cook's office just what I was looking for in an insurance company. I'm 65 years old and had Insurance since God I don't know when for my cars and State Farm is the best"
We responded:
"Thank You for your 5 star review! We appreciate you feedback and your business! Justin Cook "
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Jamie habel

January 17, 2025

5  out of  5
rating by Jamie habel
"David has gone out of his way to fix and find solutions for problems I had. Very much appreciated!"
We responded:
"Thanks Jamie for your 5 star reviews of David and our office! It is the best compliment we can get! We appreciate your business! Justin Cook "
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Gregory Goodin

January 16, 2025

5  out of  5
rating by Gregory Goodin
"I have changed insurance companies for the first time in 20 years because the premiums are much more affordable at State Farm for me. I chose an agent that had an office near my route to work. Ended up contacting Justin Cook’s office in Galesburg,Illinois. I’m so very pleased to have been so lucky that his representative at the office is a wonderful person that goes by a shorted name of , “Faby”.She is in the process of welcoming me aboard as a new long term customer.😎👍"
We responded:
"Hello Greg, thanks for you 5 star review and feedback! It is very much appreciated. Thanks Justin Cook "
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Connor Steele

January 15, 2025

5  out of  5
rating by Connor Steele
"I spoke with Angie. She was very friendly and fast regarding helping me with renters insurance. She made sure I understood everything throughout the process and explained things thoroughly. Got a good price and saved a few bucks a month compared to what my apartment was offering. Recommend!"
We responded:
"Thanks Connor for your 5 star review, I am happy to hear that Angie took great care of you! We appreciate your recommendation! Justin Cook "
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Lisa G

January 14, 2025

5  out of  5
rating by Lisa G
"Everyone at State Farm has always been helpful, professional, and overall great. Today was no exception. My conversation with Faby was excellent as always. She answered my questions and took care of my needs in a matter of minutes. Our family has had multiple policies there for years and have always been pleased. If they don't know the answer, they find out, and get back with you in a timely manner. Thank you State Farm!"
We responded:
"Thanks Lisa for your 5 star review! It is very much appreciated, and I know Faby is thankful for the review as well. Thanks Justin Cook "
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Julie McCleary

January 10, 2025

5  out of  5
rating by Julie McCleary
"I want to take a moment to say how fantastic Jessica Bak from State Farm is!!! She has went above and beyond to help me with my Medicare and I cannot say enough great about her. She is wonderful and she cares and is so helpful!! Anytime I have a question or a concern she addresses it right away!! She has helped me to better understand how Medicare works!! I am so lucky to have found her when I was figuring out what to do regarding signing up for Medicare!! She is truly THE BEST!!"
We responded:
"Thanks for sharing Julie! Jessica is special! She cares and is a specialist at what she does! Thanks for your feedback and your 5 star review! Justin Cook"
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Lupe Cruz

January 9, 2025

5  out of  5
rating by Lupe Cruz
"Erica is always so helpful and was able to meet my insurance needs!"
We responded:
"Thanks for your 5 star review Lupe! Erica is one of the best in the business! Justin Cook "
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Jeremy Buller

January 9, 2025

5  out of  5
rating by Jeremy Buller
"David was very informative. I appreciate all the help."
We responded:
"Thanks Jeremy for your 5 star review! David is great and I am happy to hear he was able to help you! Justin Cook "
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Mary Lou

January 8, 2025

5  out of  5
rating by Mary Lou
"I recently bought life insurance policies for my new great grandson and my granddaughter. Erica Earnest was very friendly and knowledgeable about the products and explained it to me very well. I am very happy about the whole experience!! Thank you Erica!!"
We responded:
"Thanks for your feedback and your 5 star review! Erica is one of the best in the business and we are blessed to have her on our team! Thanks Justin Cook "
Profile photo of terry krueger

terry krueger

January 8, 2025

5  out of  5
rating by terry krueger
"I appreciate the fast and friendly help I received from Fabiola today."
We responded:
"Thanks for your 5 star review, it is very much appreciated! Happy to hear that Fabiola was able to take care of you. Justin Cook "
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Andrew McVeitty

January 6, 2025

5  out of  5
rating by Andrew McVeitty
"Great people to Work with, fast, convenient, caring ."
We responded:
"Thank You for your 5 star review! We appreciate you feedback and your business! Justin Cook "
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Antonio Carpenter

January 6, 2025

5  out of  5
rating by Antonio Carpenter
"Thank you to the staff for always being so helpful and understanding. Keep the good work up means a lot."
We responded:
"Thank You for your 5 star review! We appreciate you feedback and your business! Justin Cook "
Profile photo of Justina Livingston

Justina Livingston

January 3, 2025

5  out of  5
rating by Justina Livingston
"Erica has been very helpful over the years I’ve had insurance through State Farm. I’ve never had any issues with this branch, they care about getting you the best/most affordable insurance. Erica is very knowledgeable and responds to any issues or questions in a timely manner!"
We responded:
"Thank You for your 5 star review! We appreciate you feedback and your business! Erica is a blessing to our office, she is one of the best in the business and also a great person! Justin Cook "